The Professional stage conveys a need for more formality, more written agreements more accountability mainly due to the multi generational ownership. Expectations are clearly stated and there is a sense of stewardship and diligence. Our concerns as owners are different than those of operators and managers but they need to be aligned, there is more need for planning and clarity.

The journey is often but not always linear from single to multigenerational, nevertheless we face daily challenges as we navigate the intricacies of ownership and what it entails.