Answer the phone
Check your emails
Read the newspaper
Reminder

Phone Call
QuitHello, I’m the new auditor for your firm. I have a few questions concerning some expenses from the holiday party.


From: UnionRep@company.com
To: Manager@company.com
Re: strike vote
From: SallyReceptionist@company.com
To: Manager@company.com
Re: absence notice
FYI
A vote was taken yesterday and 80% of our members declined your offer and authorized a strike starting next Monday morning.
Union Rep
Dear Manager
I will not be coming in for the next few days , personal matters
Yours truly
Sally the receptionist


Actions
Clearly identify who should be consulted, be informed or decide on crucial business decisions.
Owners control strategic direction.
Managers control day to day operations.
Notes
Working in the business vs on the business.


Answer the phone, go through your mail and check the news. Then figure out for each situation who should decide, be informed, or be consulted. Select the next button to continue.
What to do…?
Who should plan the next steps…?
What's next…?
So…?
Who should…?
Decide
Be informed
Be consulted