Building an intrapreneurial culture, and fulfilling the responsibilities that come with it are big jobs. But it’s worth it! We’re going to look at how to overcome resistance starting with our case story. Michael addresses the concerns of a skeptical employee, by explaining the potential benefits for his family, and for the business.

Director

Michael, you seem to have a lot on your mind. Last time we sat down you were worried about Jill, whether she'd find a place in the business. So what’s been happening?

Michael

Well, we're thinking of ways to get her into the business. She came to me with an innovative idea to add to our business. Or at least the beginnings of an idea. To be honest this is new territory for me, and it’s early days but you know, I really want her to stay. I want her to be excited to be us.

Look, I'm really not sure this will work out. It may be harder than she thinks.

Director

In what way?

Michael

Well, if she wants to try something new, it has to work with what we've got going. She's got to use some of the resources we've developed over the years. She can't re-invent the wheel ... Now, she's got a solid guy who's been with us for a while. He seems to be capable and rational – a good partner for Jill.

But I don't want anybody saying that she's been given a free ride. I'll invest in her -but only if it looks like a good investment.

Michael

Nicole, you wanted to talk to me?

Nicole

Yes, I do. Maybe without the camera crew?

Michael

Don’t worry about them. What’s up?

Nicole

Michael, look, we've got to talk. You may not want to hear what I've got to say but I can't hide anything from you. That's our deal.

Michael

Nicole - you're scaring me. Is there some scandal at the company that I should know about?

Nicole

No, nothing like that. But I'm aware that you're letting Jill start her own rival company within our company. I know she's family but I don't get it and frankly it seems dangerous.

Michael

First of all it's not a rival company - and it's not dangerous. Jill's got a good business head on her shoulders, and I'm not just saying that because she's my daughter. And you've heard me say this a thousand times - I want this company to stay a family business. Jill’s family, but she's not interested in our product.

Nicole

So? Let her tough it out. It's not the product that counts. It's loyalty. I don't want to look back on this and say that this is the day things start to spiral downhill.

Michael

I get it, but it's a new generation out there, Nicole. They're not blindly loyal. If she's not interested, she's just going to leave and I don't want that.

But let's be clear this isn't a rival company she's starting. I'm trying to let her innovate without having to leave. If it doesn't work – it’s a valuable lesson. If it does, we'll be stronger than ever.

Director

Nicole. Could I ask you a question?

Nicole

Yeah, I guess.

Director

You don't seem happy with Jill's project. Why?

Nicole

To tell the truth I’m worried about throwing a wrench into a business that's working well. You know - the boss's kid's got a big project. That's nice but it makes people jealous. It sucks time and money ..

But - hey, I'm a team player. If Michael wants it he gets it.